Privacy Policy

Pinnacle Benefits Solutions is an independent insurance agency. Mel Thornton, FLMI is a licensed insurance agent in Georgia and Alabama. Our office is located at 4903 Armour Rd, Columbus, GA 31904. You can reach us at (706) 751-9800 or Mel@PinnacleBenefitsSolutions.com.

When you submit our starter-guide form, we collect:

• Your name
• Your email address
• Your phone number
• The fact that you consented to be contacted, and when

Our website also uses standard server and analytics logs (such as IP address, browser type, and pages viewed) to keep the site secure and understand how visitors use it. If a Meta (Facebook) Pixel is active, it may record that you visited the page and submitted the form so we can measure the performance of our outreach. We do not sell your information.

• To send you the "New to Medicare" starter guide and related educational materials you requested.
• To follow up with you about your Medicare options by phone, email, or text — only because you asked us to.
• To schedule and prepare for a no-pressure consultation, which includes completing a required Scope of Appointment (SOA) before discussing specific plans.
• To keep records required of licensed insurance agents.

We do not use your information for unrelated marketing, and we do not share it with third parties for their own marketing.

We share your information only with service providers that help us operate this site and communicate with you — for example, our website host, our database and email delivery providers, and our appointment scheduling tool. These providers are permitted to use your information only to provide services to us.

We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, property, or safety of Pinnacle Benefits Solutions, our clients, or others.

• You can ask us to stop contacting you at any time by replying "stop" to a text, using the unsubscribe link in an email, or contacting us at Mel@PinnacleBenefitsSolutions.com or (706) 751-9800.
• You can ask us to confirm what information we have about you, correct it, or delete it, subject to record-keeping obligations that apply to licensed insurance agents.

We use reputable service providers and industry-standard safeguards to protect your information in transit and at rest. No method of transmission or storage is 100% secure, but we work to limit access to your information to people who need it to help you.

We currently represent 7 organizations which offer 80 products in your area. You can always contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) for help with all of your options. Mel Thornton, FLMI is a licensed insurance agent in Georgia and Alabama. This website is not connected with or endorsed by the U.S. government or the federal Medicare program.

This site is intended for adults, primarily people approaching or enrolled in Medicare. We do not knowingly collect information from children.

We may update this policy from time to time. When we do, we will change the "Last updated" date above.

Questions about this policy or your information?

• Pinnacle Benefits Solutions
• 4903 Armour Rd, Columbus, GA 31904
• Phone: (706) 751-9800
• Email: Mel@PinnacleBenefitsSolutions.com